FRANK S. WILSON III Industrial Systems / Critical Environments / Software & Applied AI Atlanta Metropolitan Area linkedin.com/in/frankwilsoniii | frankwilson.me/contact PROFESSIONAL SUMMARY -------------------- Hands-on experience across industrial manufacturing, commercial refrigeration, logistics, data center operations and independent development. I build, troubleshoot and improve physical and digital systems, and my independent development practice spans software, games, apps and websites dating to 2010. Currently a Critical Environment Technician supporting Microsoft through Insight Global. My hands-on background includes large LPSD engines, propane- and natural-gas Cat Generator Power Modules, top-mounted commercial refrigeration, and all types of forklifts, including clamp and slip-sheet trucks moving high-value product, plus scissor lifts and cherry pickers. CORE COMPETENCIES ----------------- Data center operations | Wiring diagrams | Root cause analysis | TypeScript | Technical documentation | Blueprint reading | Process improvement | React | Team coordination | Mechanical assembly PROFESSIONAL EXPERIENCE ----------------------- Critical Environment Technician Microsoft (Contract via Insight Global) | Atlanta Metropolitan Area | Aug 2025 - Present - Support Microsoft data center operations as a contract employee through Insight Global. - Maintain careful documentation, coordinate work and follow through on assigned responsibilities. Independent Developer & Product Designer Self-Employed (Freelance) | Georgia, United States | Jul 2010 - Present - Build software, games, apps and websites alongside product prototyping, user experience, brand identity and automation. - Use AI to accelerate an independent development practice that began before AI-assisted coding, retaining responsibility for architecture, testing and delivery. Equipment Operator III - FedEx Supply Chain FedEx Supply Chain | Jackson, Georgia | Nov 2024 - Jul 2025 - Operated material-handling equipment and moved product in fulfillment operations. - Documented equipment anomalies for clear escalation and handoff. Equipment Operator III - Rinnai America Corporation Rinnai America Corporation | Griffin, Georgia | Dec 2023 - Oct 2024 - Supported receiving, inventory accuracy and outbound fulfillment in logistics and distribution. - Performed minor troubleshooting of material-handling equipment. Founder & Technical Operator Above the Cut Laser and Design LLC (Founder) | Locust Grove, Georgia | Aug 2021 - Apr 2024 - Founded and operated a custom laser engraving and CNC routing studio. - Connected digital design with production, quality checks and fulfillment. Manufacturing Technician II Caterpillar Inc. | Griffin, Georgia | Feb 2023 - Oct 2023 - Assembled and audited large LPSD generator sets and XQ series Power Modules. - Worked from blueprints and wiring diagrams, completing assembly checks and quality verification on power-generation equipment. Lead RMA & Repair Technician Hoshizaki America | Griffin, Georgia | Jan 2019 - Jun 2021 - Led diagnosis and repair for global field-unit returns of commercial refrigeration equipment. - Troubleshot electrical and mechanical faults and supported process improvement through testing, production jigs and fixtures. Team Lead Coordinator Hoshizaki America | Griffin, Georgia | Jul 2015 - Jan 2019 - Built upright commercial refrigerators with top-mounted condenser assemblies. - Coordinated production and trained team members on assembly processes and quality requirements. Lead Painter Perkins Shibaura Engines (Contract via Impact Staffing) | Griffin, Georgia | Jul 2013 - Jan 2015 - Led engine paint-line work across surface preparation, masking, priming and finish inspection. - Trained incoming team members on process and quality requirements. Manufacturing Technician Caterpillar Inc. (Contract via Impact Staffing) | Griffin, Georgia | Apr 2012 - Jan 2013 - Assembled engine components from blueprints, wiring diagrams and written instructions. - Checked component fit and fastening against build requirements. PROJECTS -------- Rack & Role | Founder, sole builder & operator | Nov 2025 - Aug 2026 Archived hiring and career platform spanning AI, software engineering, electrical, mechanical, plumbing and other skilled trades. Initially focused on data center hiring, it expanded across these fields. Designed, built and operated end to end. - Built candidate, employer and administrative experiences alongside ingestion pipelines, matching, permissions and operating tools. - The case study reports 73,409 rows in its final corpus, a mature taxonomy of 108 roles, and an architecture inventory of 212 public tables and views and 93 Edge Function source units. - Connected AI workflows through a model-agnostic gateway with structured outputs and human review. The final application design shifted toward Manual Assist and External Handoff, with capability checks and evidence records. Stack: TypeScript / React / PostgreSQL / Edge Functions (Deno) / LLM Gateway / Stripe / Vercel SKILLS ------ Critical Environment & Infrastructure: Data center operations, Technical documentation, Team coordination, Industrial generators & power modules, Work orders Electrical & Mechanical: Wiring diagrams, Blueprint reading, Mechanical assembly, Electromechanical troubleshooting, Electrical troubleshooting, Refrigeration, Brazing, Electronics repair Operations & Quality: Root cause analysis, Process improvement, Lean / Kaizen, Assembly & repair, Inspection, Production coordination, Training, Workflow optimization Software & AI: TypeScript, React, PostgreSQL, Full-stack development, Edge functions, HTML / CSS, AI-assisted development, UI/UX prototyping CREDENTIALS & TRAINING ---------------------- Professional Certificates - Operations Management Professional Certificate by Jack Welch Management Institute, LinkedIn Learning - Jack Welch Management Institute, May 16, 2026 - CSCMP Supply Chain Foundations: Manufacturing and Service Operations Professional Certificate, LinkedIn Learning - Council of Supply Chain Management Professionals, Jun 19, 2026 Safety & Operations - NFPA 70E 2024: Standard for Electrical Safety in the Workplace, 360training, Aug 2025 - OSHA 10-Hour General Industry, 360training, Aug 2025 - Aerial Platform Certification, Caterpillar Inc., Mar 2023 (employer training record) - Refrigerant Recovery Operator, Hoshizaki America, Oct 2020 (employer training record) - Brazing Processes, Hoshizaki America, Jun 2018 (employer training record) - Forklift Operation, Hoshizaki America, Apr 2016 (employer training record) AI, Technical & Engineering - Career Essentials in Generative AI, Microsoft & LinkedIn, Nov 2023 - Microsoft Security Essentials Professional Certificate, Microsoft & LinkedIn, Jun 2026 - Operating Systems and You: Becoming a Power User, Google, Apr 2025 - The Bits and Bytes of Computer Networking, Google, Apr 2025 - Technical Support Fundamentals, Google, Apr 2025 Leadership & Management - Operations Management Foundations, LinkedIn, May 2026 - Managing Team Conflict, LinkedIn, May 2026 - Managing Teams, LinkedIn, May 2026 - Leadership Foundations, LinkedIn, May 2026 - Operations Strategy for Business, LinkedIn Learning, May 2026 - Business Process Improvement, LinkedIn Learning, May 2026 - Lean Foundations, LinkedIn Learning, May 2026 - Supply Chain Foundations, LinkedIn Learning, May 2026 EDUCATION --------- Spalding High School, High School Diploma - Advanced Placement, 2007 - 2010, Griffin, Georgia. Honors Graduate.